Cancellations/Missed Appointment Policy
Hair With Attitude is a boutique, professional and friendly salon and we have a limited number of appointments available. The time we allocate for your appointment is reserved for you. When you book an appointment with us we guarantee you this time and appoint a fully qualified and highly experienced professional stylist to take care of your needs.
If you don’t show, miss your first appointment or cancel within 24hrs of your appointment a $50 deposit will be required to lock in your next appointment. This deposit will be taken off your total bill when you show for your appointment. If you still fail to show, miss your appointment or cancel within 24hrs of your appointment you will forfeit your $50. We have found that the deposit policy is the best way of managing commitment to appointments and it also has the added benefit of keeping our costs and prices down for our wonderful clients.
We will always confirm your appointment 24 hours beforehand but please advise us up to 48 hours prior to you appointment if you need to cancel or re-schedule.
Last minute cancellations have a significant impact on the salon, clients and team.